Theratree, LLC, its subsidiaries and its affiliates ("TherapyRoots") are committed to protecting the privacy and security of their users. We provide this Privacy Policy as part of our Terms of Use because you have the right to know what personal information we collect, how it is protected and used, and the circumstances under which it may be disclosed. TherapyRoots's goal is to provide you with a personalized internet experience that delivers the information, resources and services that are most relevant and helpful to you. TherapyRoots operates under the following set of privacy principles:

  • The only personal information TherapyRoots obtains about individual users to its websites is that supplied voluntarily by users.
  • In cases when TherapyRoots may need personal information to provide users with customized content or to inform them about new features or services, users are explicitly asked for that information.
  • Personally identifiable information provided by users (name, e-mail or home address, etc.) will only be disclosed to agents on TherapyRoots's behalf subject to an agreement ensuring TherapyRoots's privacy principles and will not be disclosed to non-agent-third party unless users choose that TherapyRoots may do so, or unless required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.
  • Only statistical non-personal information about TherapyRoots website users as a group (usage habits, demographics) may be shared with any sponsor, advertiser or partner of TherapyRoots, unless an appropriate confidentiality agreement is in place. TherapyRoots employs strict security measures to safeguard online transactions. All personal information is stored in a secured database.

TherapyRoots's information gathering and dissemination practices for TherapyRoots websites is described below. Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service. Here you will learn what personally identifiable information of yours is collected, how and when TherapyRoots might use your information, how TherapyRoots protects your information, who has access to your information, and how you can correct any inaccuracies in the information.

What Information is Collected

TherapyRoots collects certain information from its users in four ways: (a) from TherapyRoots web server logs, (b) with cookies, (c) using Web Analytics, and (d) directly from the user.

  1. Server Log Information

    When you visit any website, certain information about your visit can be collected. We may automatically collect and temporarily store certain general, non-personal, statistical information when you visit our website from your computer or mobile device (collectively, “Server Log Information”), including:

    • Domain from which you access the Internet
    • IP address (an IP address is a number that is automatically assigned to a computer when accessing the Internet. All computer identification on the web is conducted with IP addresses, which allows computers and servers to recognize and communicate with each other)
    • Operating system and information about the browser used when visiting the website
    • Date and time of your visit
    • Length of your visit
    • Pages you visited
    • Address of the website that connected you to our website (such as google.com or bing.com)
    • Hyperlinks you clicked on
    • Location information
    • Demographic and interest data.

    TherapyRoots collects Server Log Information in order to conduct system administration, report aggregate information to affiliates, sponsors, advertisers or partners, and to conduct site analysis. TherapyRoots will also use Server Log Information to identify any users who refuse to comply with TherapyRoots's Terms of Use Agreement, and to identify users who jeopardize TherapyRoots's service, site, users, clients or others.

  2. Cookies

    This site uses cookies to ensure you get the best experience on our website.

    When you visit any website, its server may generate a piece of text known as a “cookie” to place on your computer. The cookie allows the server to “remember” specific information about your visit. The cookie makes it easier for you to use the dynamic features of websites. Cookies from our website only collect information about your browser's visit to the site; they do not collect personally identifiable information about you.

    There are two types of cookies, temporary and persistent. Temporary cookies last only as long as your browser is open. Once you close your browser, the cookie disappears. Persistent cookies are stored on your computer for longer periods.

    We use temporary cookies to let our server know that you are continuing a visit to our website.

    We use persistent cookies to enable Google Analytics to differentiate between new and returning website visitors. Persistent cookies remain on your computer between visits to our website until they are removed.

    Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set your browser to notify you if you receive a cookie, or you may choose to block cookies. Some features of our website may not function or may be slower if you refuse cookies. You may also get cookies from third parties that are linked on our website, as described below. We do not directly control these cookies.

  3. Web Analytics

    TherapyRoots may use Google Analytics or another analytics provider to understand TherapyRoots's site usage. Site usage information is used to help design, develop, and support TherapyRoots websites. To the extent TherapyRoots uses Google Analytics, Google receives and stores TherapyRoots's contributed site usage information (such as pages accessed), but it does not receive any individually identifiable or sensitive information as a part of this process. If you do not want data collected by Google Analytics, you can use the Google Analytics Opt-out Browser Add-on available on Google's website.

  4. Registration (User-Supplied Information)

    TherapyRoots website registration systems require users to give TherapyRoots contact information such as their name and e-mail address, and demographic information such as organization and/or role. The user's contact information is used to contact the user when necessary. TherapyRoots uses this data to tailor the user's experience at TherapyRoots websites, showing the user content that reflects his or her stated preferences. This information may be shared with affiliates, sponsors, advertisers or partners on an aggregate basis, but personally identifiable information will not be disclosed without the user's prior consent.

    PII refers to information that tells us specifically who you are, such as your name, phone number, email address, postal address, and possibly information relating to certain support or customer service issues. Any PII you choose to give us will be used solely for the purpose for which it is intended and as described in this policy. For example, if you choose to utilize the “Contact Us” function, you are providing PII to us, which we shall use only to respond to your inquiry. Furthermore, users may be required to provide a valid email address during the registration process. We shall use your email address solely to communicate with you about the services we provide.

    We do use vendors to assist us in providing services to you. Those vendors have their own privacy policies applicable to their websites. They may make use of your PII as described on their websites.

Services (User-Supplied Information)

If you sign up for a particular service TherapyRoots may collect PII such as contact information (e.g., name, address, telephone number and e-mail address), demographic information (e.g., zip code, organization and/or role), and billing information (e.g., credit or debit card numbers).

We use the information to verify that only authorized users are accessing the respective application; to build your electronic client record so that TherapyRoots may provide you the specific personalized service you have applied for and agreed with; and to contact you when necessary, to communicate helpful tips and advice during your participation in this service.

External Links

In order to provide users with greater value, TherapyRoots may provide links to various third party websites. However, even if a third-party affiliation exists between TherapyRoots and that destination site, TherapyRoots exercises no authority over linked sites, each of which maintains independent privacy and data collection policies and procedures. TherapyRoots assumes no responsibility or liability for these independent methods or actions and is not responsible for the independent policies or procedures of destination sites. Similarly, TherapyRoots cannot take responsibility for the privacy initiatives or the content of such websites. These destination links are provided only for your convenience, and as such, you access them at your own risk. However, TherapyRoots wishes to ensure the integrity of the TherapyRoots website and its destination links, so any comments pertaining to TherapyRoots or any sites accessed through TherapyRoots links are greatly appreciated. See the Contacting this website section below.

Surveys and Questionnaires

TherapyRoots online surveys and questionnaires may ask users for contact and demographic information. The user's contact information is used to contact the user when necessary. Demographic and profile data is also collected at TherapyRoots websites. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but it does not indicate the identity of individual users.


Some TherapyRoots website features may use applications to collect data to facilitate an e-commerce transaction, such as registering you for a specific service. TherapyRoots will ask your explicit permission to transfer this data to a third party (e.g., services provider) to facilitate this transaction. TherapyRoots may store this information to verify the transaction for customer service and accounting reasons and may use this information to help personalize your experience on TherapyRoots.com. TherapyRoots may also share this information with other third parties on an aggregate basis, but it does not indicate the identity of individual users. See the External Links section above for additional disclaimers regarding third-party websites.

Third Party Ad Services

TherapyRoots may utilize certain third-party advertising services to display advertising for its advertisers. These third-party services may place a cookie on your computer for the purposes of ad tracking and presentation. TherapyRoots does not share personally identifiable user information with its advertising services.


We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

International Transfers

We are headquartered in the United States of America. Data you provide may be accessed by us or transferred to us in the United States or vendors/service providers elsewhere in the world. By providing us with data, you consent to this transfer. We will protect the privacy and security of PII and other data according to this Privacy Policy, regardless of where it is processed or stored, however you acknowledge and consent to the fact that PII and other data stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your personal information.

Data Retention

Information that you voluntarily provide will be maintained as long as TherapyRoots deems appropriate to fulfill the purpose for which you provided the information or until you request that we remove it.

Children's Privacy Protection

The website covered by this privacy policy is not designed for or targeted at children. TherapyRoots will not knowingly collect and maintain personally identifiable information from children 13 years of age or younger. In the event that we become aware that we have collected PII from any child, we will delete that information. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with information without your consent, please contact us at [email protected] and we will take reasonable steps to ensure that such information is deleted from our files.

Review/Correct/Update Information; Contacting the website

To review, change, or modify information previously provided to TherapyRoots (subject to reasonable frequency limitations, which TherapyRoots has established as three or fewer requests per year); or should you have any questions about this privacy statement, the practices of this website, or your interaction with this website you can email us at: [email protected].

As mentioned in the Terms of Use Agreement, ‘Modification of These Terms of Use' section, TherapyRoots reserves the right to change the terms, conditions, and notices under which the TherapyRoots websites are offered, including but not limited to any changes associated with the use of the TherapyRoots.com website now or in the future. You are responsible for regularly reviewing these terms and conditions.